Webalyzer Disabled

April 27, 2006

After polling Birdhouse users, we’ve learned that no one is using Webalyzer web traffic stats often enough to care whether they’re present or not. Because Webalyzer consumes high amounts of disk and CPU activity, we’ve made the decision to disable it. The much-superior awstats is now the only web traffic analysis software available.

Service Outage

March 10, 2006

We’ve just come back online after an unscheduled 30-minute service outage — the datacenter rebooted a master server, which entailed a lengthy rebuild of disk quota tables. Our apologies for the inconvenience.

Image::Magick Installed

March 2, 2006

On customer request, the Image::Magick perl module has been installed site-wide (useful for perl scripts that do on-the-fly image resizing and other tasks).

High Loads

February 23, 2006

We are experiencing high load averages today, as our datacenter moves a few high-resource-usage customers off of our physical host. Loads should return to normal by the end of the day.

Bandwith Increased

January 27, 2006

We have increased the monthly bandwidth limit for plan levels B (from 5 to 15 GBs) and C (from 20 to 30 GBs).

FAQs Updated

January 24, 2006

All Hosting FAQs have been gone over with a fine-toothed comb and updated for the new server environment. Please let us know if you spy anything out of whack. We’ve also added a couple of new FAQs (on using traditional FTP and on managing mail quotas). We’ve used this opportunity to move the FAQs into [...]

pine updated

January 19, 2006

On request, the command-line mail client pine has been updated to version 4.64, which flags messages from users not already in the address book.

Mail quota warning threshold lowered

January 19, 2006

To bring the long-form mailbox quota warnings into line with the short-form system warnings, we’ve changed the threshold from 85% to 80%. Users will now receive warnings earlier, which will provide more wiggle room and leave overhead for receiving large attachments, etc.

SSL Cert Re-installed

December 28, 2005

An SSL certificate for gong.birdhouse.org has been re-issued to work on the new server. This will clear up issues for users of Win/IE trying to access webmail (most browsers will let you click through an SSL change, while IE will not).

Passive mode FTP enabled

December 28, 2005

For those using FTP rather than SFTP, we’ve just configured in support for passive-mode connections, in addition to active. For security reasons, we still recommend using SFTP when possible (for access to main account holder homes). It should no longer be necessary to disable passive mode in your FTP client.