January 22, 2012
This weekend we’ll be changing the way customer domains interact with PHP on the main web server. After we make this change, rather than everyone sharing a common PHP process, each PHP request will be owned by the user who owns the files in that directory. This technique, known as PHPSuExec, has benefits for both [...]
January 14, 2012
We are back online as of early this morning, but to ensure that we are not at risk of further outages from disk failure, we have opted to move our hosting environment to a different physical server in the same datacenter. This will work will take place between midnight and 3am, PST tonight. Customers do [...]
January 13, 2012
Unfortunately, we are experiencing an issue with the main Birdhouse web and mail server that is disrupting all services. We are working on this and hope to be back online soon. Update 1: The server has failed to come back from a reboot. Two engineers at the datacenter are working on it. Stay tuned. Update [...]