January 12, 2008
SpamAssassin fell over this morning and spam is finding its way into customer mailboxes. We’re working with the datacenter on a fix. Please stand by.
Update: This issue was fixed by around 6:00 PDT. The spam flow was due to a small - and elusive - misconfiguration in SpamAssassin which neither we nor our datacenter […]
January 8, 2008
On Tuesday, Jan. 8, at 7pm Pacific time, we’ll be undertaking a major technical upgrade of our hosting platform:
Red Hat 9 → CentOS 4
PHP 4 → PHP 5
MySQL 4 → MySQL 5
We anticipate up to an hour of downtime, though it should be less than that total. The upgrade will be […]
January 5, 2008
As a result of the recent removal of MailScanner from Birdhouse, spam configuration controls in cPanel have changed, as has the way the subject lines of suspected spam are marked.
Our Configure Spam Controls FAQ has been updated accordingly. If you were maintaining any server-side spam filters or rules, please see the FAQ, then log into […]
January 5, 2008
In addition to the enormous mail backlog that landed on our doorstep last week, we simultaneously hit an additional snag: An update of perl to v5.8.8 broke MailScanner and could not be fixed without a major operating system upgrade. But the operating system upgrade cannot be undertaken with MailScanner installed - Catch 22 (documentation on […]
January 2, 2008
Birdhouse is currently importing a very large volume of mail for a new customer. The import process is, unfortunately, consuming a lot of resources and is slowing some services down noticeably. We apologize for the inconvenience; normal system performance should be restored sometime during the day.
Update Jan. 2, 2008: Making progress — we’ve […]