No news is good news!
If no recent information is shown below,
all systems are running normally.
September 6, 2009
Birdhouse servers are completely offline right now – our datacenter is experiencing a network hardware issue affecting dozens of servers and thousands of clients (it’s not just us). Please stay tuned for updates.
Update: We came back online around 2:00 pm Pacific time. Looks like this was a cooling issue at the datacenter. Thanks for your patience everyone.
July 26, 2009
The MySQL database engine on Birdhouse has been upgraded from version 4 to version 5. Sites were offline for just a few minutes during the transition. Please let us know if you encounter any issues.
April 8, 2009
All web services are temporarily down, as we compile some additional modules and options into Apache. We apologize for the unscheduled downtime. We’re working to bring service back online as soon as possible.
Update 12:30 pm PDT: All systems are back up and working normally. Again, apologies for the inconvenience.
June 22, 2008
While our SSL certificate is currently valid and current, the server suddenly started handing out a self-signed certificate instead. This means users will likely be seeing “untrusted certificate” warnings from their web browsers (when connecting to webmail or cpanel) or from their email clients when using POP or IMAP connections. We’re currently working with the [...]
April 21, 2008
We have completed the process of upgrading Apache and PHP to the latest versions, and everything appears to be running normally. In rare instances, some home-brew PHP scripts may break in unexpected ways. These breakages are generally quite easy to fix – contact us and we’ll take a look.
Virtually all modern 3rd-party / open source [...]
April 17, 2008
We’re planning to upgrade our installation of Apache to v. 2.2 and PHP to 5.2.5 on the afternoon of Sunday, April 20. After much research, we have concluded that we can do this safely without risk of breaking any existing customer scripts or software. If you find that any functionality on your site is not [...]
February 14, 2008
On customer request, emacs is now installed and working (vi and pico were already present). Go for it!
February 6, 2008
Quick update: Since migrating from RedHat 9 to CentOS 4.6 and removing MailScanner a few weeks ago, load averages on Birdhouse servers have been reduced almost by a factor three. Performance has been excellent, and all systems are humming along nicely.
January 12, 2008
SpamAssassin fell over this morning and spam is finding its way into customer mailboxes. We’re working with the datacenter on a fix. Please stand by.
Update: This issue was fixed by around 6:00 PDT. The spam flow was due to a small – and elusive – misconfiguration in SpamAssassin which neither we nor our datacenter [...]
January 8, 2008
On Tuesday, Jan. 8, at 7pm Pacific time, we’ll be undertaking a major technical upgrade of our hosting platform:
Red Hat 9 → CentOS 4
PHP 4 → PHP 5
MySQL 4 → MySQL 5
We anticipate up to an hour of downtime, though it should be less than that total. The upgrade will be [...]